Terms & Conditions

Welcome to String n Thread, a platform providing quality ethnic fashion and clothing. These Terms and Conditions ("Terms") govern your use of our website, including any purchases made, services used, and the browsing experience. 

By accessing or using the website, you agree to comply with and be bound by these Terms, which form a legally binding agreement between you and String n Thread ("we", "our", or "us").

  1. Acceptance of Terms: 

By using this website, you confirm that you have read, understood, and agree to be bound by these Terms and any applicable laws or regulations. If you do not agree with these Terms, please refrain from using our website.

  1. Eligibility: 

You must be 18 years or older to make a purchase or use certain services on this website. By accessing our website, you represent that you are of legal age to form a binding contract under UK law.

  1. Product Information:

All products are described as accurately as possible, but we do not guarantee that product descriptions, images, or prices are 100% accurate. We reserve the right to correct any errors.

In case a product is mistakenly priced, we will either contact you for instructions or cancel your order and notify you.

  1. Pricing and Payment:

All prices are displayed in GBP (£) and are inclusive of VAT (where applicable) unless otherwise stated. Shipping costs are additional and calculated at checkout.

We accept various payment methods, including credit/debit cards, PayPal, and other online payment methods. Payment must be made in full at the time of order confirmation.

  1. Shipping and Delivery:

We ship to the UK and internationally. Shipping fees vary based on the delivery destination and order size.

Estimated delivery times are provided at checkout. While we aim to process and dispatch orders promptly, delays may occur due to factors beyond our control, such as postal delays or customs clearance in international shipping.

All risk of loss and title for the products you purchase pass to you upon delivery.

  1. Returns and Refunds:

You have the right to return most products within 14 days from the date of delivery for a full refund or exchange, provided the items are unused, in their original condition, and in the original packaging.

Certain items, such as custom-made or sale products, may not be eligible for return. Please refer to our Return Policy for full details.

For any queries regarding returns, please contact our customer service team.

  1. Privacy and Data Protection:

We take your privacy seriously. Your personal data will be used only for the purposes of fulfilling your orders, providing customer support, and enhancing your shopping experience.

Our Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect your data. By using the website, you consent to our Privacy Policy.

  1. Intellectual Property:

All content on the website, including but not limited to logos, text, images, product designs, graphics, and videos, is the intellectual property of String n Thread or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, or use any content without prior written consent.

  1. Third-Party Links:

Our website may contain links to third-party websites. These links are provided for your convenience and informational purposes only. We do not control or endorse the content of these third-party sites and are not responsible for their accuracy or availability.

  1. Limitation of Liability:

String n Thread will not be held liable for any damages, losses, or expenses arising from your use of the website, including but not limited to damages resulting from errors, omissions, interruptions, defects, delays in operation, or the inability to access the website.

This limitation of liability applies to the maximum extent permitted by applicable law, including in the event of negligence.

  1. Amendments:

We reserve the right to modify these Terms at any time without prior notice. Any changes will be posted on this page, and the updated version will be effective as of the date of posting. It is your responsibility to review these Terms regularly.

  1. Governing Law:

The laws of England and Wales govern these Terms and Conditions. By using the website, you consent to the exclusive jurisdiction of the courts of England and Wales in any dispute arising out of your use of this website.

  1. Force Majeure:

We will not be liable for any failure or delay in the performance of our obligations under these Terms due to events beyond our reasonable control, including but not limited to natural disasters, acts of government, terrorism, pandemics, or postal disruptions.

  1. Termination:

We may suspend or terminate your access to the website if you violate any of these Terms or engage in unlawful behaviour. Upon termination, all provisions that by their nature should survive will remain in effect, including but not limited to ownership provisions, disclaimers, and limitations of liability.

  1. Contact Us:

If you have any questions or concerns regarding these Terms, please contact us at (281) 325-0699.